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Privacy Policy

Effective Date: July 11, 2025

 

Inner Flame Academy is committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our website and services.

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1. Collection of Personal Information

We collect personal information only when necessary to fulfill the purposes identified below. This may include:

  • Contact Information: such as your name, email address, phone number

  • Booking Details: session preferences, scheduling, and communication

  • Email Subscriptions: for newsletters, updates, and promotions (with your consent)

  • Technical Information: such as IP address, browser type, device information, and pages visited (collected via cookies and analytics tools)

This information is collected through forms, email, bookings, and website activity.

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2. Purpose of Collection

We use your information to:

  • Provide and manage bookings for services like readings, classes, and events

  • Communicate with you regarding appointments or inquiries

  • Send updates, promotions, or newsletters (if you have opted in)

  • Improve website functionality and user experience

  • Meet legal and regulatory obligations

We only use your information for the stated purposes unless you give additional consent.

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3. Consent

By interacting with our website or providing your information, you consent to its collection and use in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 9).

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4. Use of Wix

Our website is built and hosted using Wix.com, which provides the online platform for our services. Wix stores your data on secure servers behind a firewall and is responsible for safeguarding any personal information processed through their infrastructure.
You can read more about how Wix protects your information here: https://www.wix.com/about/privacy

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5. Disclosure of Personal Information

We do not sell or rent your information. We may share it only:

  • With trusted third-party service providers (e.g., Wix, email marketing tools, payment processors) who support our operations and agree to protect your information

  • When required by law or legal process

  • In connection with a business transfer, such as a sale or merger

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6. Storage and Security

We take appropriate technical and organizational measures to safeguard your personal information. These include secure storage, password protection, and limiting access to only those who require it. While we strive to protect your data, no method is 100% secure, and we cannot guarantee absolute security.

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7. Retention

We retain personal data only as long as necessary for the purpose it was collected or as required by law. When it is no longer needed, we securely delete or anonymize the information.

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8. Your Rights

Under PIPEDA, you have the right to:

  • Access your personal information

  • Request corrections to inaccuracies

  • Withdraw consent for future use (subject to legal or contractual restrictions)

  • File a complaint with the Office of the Privacy Commissioner of Canada if your rights are violated

To exercise any of these rights, contact us at the email address below.

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9. Cookies and Tracking

Our site may use cookies and tools like Google Analytics to enhance your experience and gather usage data. You can control cookie settings through your browser at any time.

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10. Children’s Privacy​​

Our services are not directed at individuals under 16. We do not knowingly collect data from minors without parental or guardian consent.

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11. Updates to This Policy

We may update this policy from time to time. The latest version will always be posted on our website with the effective date clearly noted.

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12. Contact Us

If you have questions or concerns about this policy or how your personal data is handled, please reach out:

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Email: hello@innerflameacademy.ca

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